.Five9 (FIVN) has been awarded the 2024 Aragon Research Study Innovation Award for Artificial Intelligence Contact Centers as well as called a Forerunner in 2 Aragon Analysis Entire world rumors: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. The business was identified as the most tactical supplier in the AI Representative Operating systems report.At the primary of Five9’s development is their eyesight for The NEW CX, where Artificial Intelligence Professionals as well as AI-empowered Human being Brokers collaborate to provide hyper-personalized client expertises. The business recently offered brand-new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use innovation in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Analysis World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally named a Leader in The Aragon Research Planet for Artificial Intelligence Agent Platforms in the ICC, 2025 as well as Aragon Research Study Entire World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been actually called a victor of the 2024 Aragon Research Innovation Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has actually been actually named a Forerunner in pair of Aragon Analysis Globe reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This recognition from Aragon Research highlights Five9’s setting as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 report roles Five9 as the most
strategic seller rated in
the document, identifying Five9 s critical eyesight for AI-driven development in CX. At the center of this particular technology is actually Five9’s perspective for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Human Brokers collaborate to deliver hyper-personalized, effortless client expertises. Through equipping businesses to provide transformative consumer interactions while decreasing prices and boosting effectiveness, Five9 is specifying new specifications for AI-powered solutions in the get in touch with facility business.
AI is foundational for generating extraordinary consumer experiences, and also our team are actually honored to be recognized through AragonResearch as cutting-edge for our initiatives to thrust the intelligent get in touch with center onward, pointed out Jonathan Rosenberg, Main Technology Officer as well as Chief of Artificial Intelligence, Five9. Our focus has been, as well as will continue to be actually, aiding services provide those adventures with simple devices as well as capabilities. Along with each brand-new development, our experts take a breakthrough for both Five9 as well as for the sector all at once.
The Aragon Research study Development award pinpoints service providers leveraging visionary use innovation to certainly not merely adapt as markets transform, however to actively disrupt and notify just how their markets will evolve. Five9 was actually officially presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards event.Five9’s devotion to technology, especially its own eyesight for mixturing AI Representatives as well as AI-empowered Human Being Agents, is actually preparing a new requirement for how companies can deliver hyper-personalized and also seamless client experiences, stated Jim Lundy, Founder, Chief Executive Officer and Lead Analyst, Aragon Investigation. This award and also document id improves Five9’s dedication to supplying artificial intelligence technologies for CX.
Previously this year, the business launched brand-new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers, that improve the means providers move toward CX, steering far better results for both clients and also agents. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, delivers an extensive rooms of options to power AI-elevated customer expertises that deliver better service end results as well as Deliver Delight to CX.
Our merged cloud-native offering makes it possible for hyper-personalized customer experiences and additional equipped staff members, bring in every client communication much more connected, uncomplicated, as well as private. Depended on by 2,500 +customers and 1,400+ partners globally, Five9 brings together the power of artificial intelligence, our platform, and our people to drive AI-elevated CX.To read more, see www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil rights Booked.
The identity of an Aragon Study honor winner is actually not a promotion through Aragon Analysis of any kind of supplier, product, or service. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors did Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Innovation Honor for AI Connect With Centers and was actually named a Leader in 2 Aragon Research Planet documents: AI Agent Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to change client knowledge management.How does Five9’s( FIVN )BRAND NEW CX vision impact customer support? Five9’s brand-new CX eyesight mixes AI Professionals with AI-empowered Human Brokers to supply hyper-personalized, straightforward customeradventures while reducing prices and improving performance.
What was Five9’s( FIVN) important position in the Aragon Investigation Entire world 2025 document? Five9was actually placed as one of the most calculated vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, identifying their critical sight for AI-driven development in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Advancement
Award
?
Five9 was actually formally introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards event.